Terms of Use

Our Terms of Use, Privacy Policy, applicable Order Forms and its schedule(s), are referred to collectively as the “Agreement”.

Services

Content - You may provide input to our services (”Input”), and receive output from our services based on the Input (”Output”). Input and Output are collectively referred to as “Content”. You are responsible for Content, including that it does not violate any applicable law or these Terms of Use. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our services.

Ownership of Content - Between you and us, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign you all our right, title, and interest, if any, in and to Output.

Use of Service - Your agree to use our service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules, and regulations, or other restrictions on use of the service or content therein. Except as explicitly authorized by us, you agree not to:

(a) circumvent, remove, alter, deactivate, degrade, block, obscure, or thwart any of the content protections or other elements of our service;

(b) insert any code or product or manipulate the content of our service in any way;

(d) upload, post, email, or otherwise send or transmit any material designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment associated with our service, including any software viruses, or any other computer code, files, or programs.

Use of Content - We may use Content to provide, maintain, develop, and improve our services, comply with applicable law, enforce our terms and policies, and keep our services safe.

Accuracy - We are constantly working to improve our services to make them more accurate, reliable, and beneficial. Given the probabilistic nature of machine learning, use of our services may, in some situations, result in Output that does not accurately reflect the real people, the law, of facts. When you use our services, you understand and agree that:

(a) Output is not, and not a substitute for, legal or professional advice.

(b) Output may not always be accurate. You should not rely on Output from our services as a sole source of truth or factual information, or as a substitute for legal or professional advice.

(c) You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from our services.

What You Can Do - Subject to your compliance with these terms, you may access and use our services. In using our services, you must comply with all applicable laws as well as our Privacy Policy, and any other documentation, guidelines, or policies we make available to you.

What You Cannot Do - You may not:

(a) Use our services in a way that infringes, misappropriates, or violates anyone’s rights.

(b) Modify, copy, lease, sell, or distribute any of our services.

(c) Attempt to or assist anyone to reverse engineer, decompile, or discover the source code or underlying components of our services, including our models, algorithms, or systems.

(d) Automatically or programmatically extract data or Output.

(e) Represent that Output was human-generated when it was not.

(f) Interfere with or disrupt our services, including circumventing any rate limits or restrictions, or bypass any protective measures or safety mitigations we put on our services.

Feedback - We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.

Account and Password - You are responsible for any activity that occurs through your account. By allowing others to access your account, you agree that such individuals are acting on your behalf and that you are bound by any changes that they may make to your account, including but not limited to changes to the subscription plan. You agree to provide and maintain accurate information relating to your account, including a valid email address so that we can send you account related notices. We can terminate your account or place your account on hold in order to protect you, us, or our partners from identity theft or other fraudulent activity.

Billing and Cancellation

Billing Cycle - Your subscription fee and any other charges you may incur in connection with the use of our services, such as taxes, will be charged to you through the payment method indicated in your Order Form. The length of your billing cycle will depend on the type of subscription plan that you choose when you subscribed to our services.

Payment - To use our services, you must provide one or more payment methods. By doing so, you authorise us and our third party vendors to charge the relevant account to take payment for your order upon completion of the Order Form. We will not be responsible for all fees, costs, and expenses payable to the banks or any such similar financial institutions for the processing of your payment to us.

Subscription - Your subscription will continue until terminated. Unless you cancel your subscription before your billing date, you authorise us to charge the subscription fee for the next billing cycle to your payment method.

Taxes - Unless otherwise stated, you shall be responsible for all applicable taxes at the prevailing rate (for e.g., GST).

Cancellation - You are free to cancel your subscription at any time, and you will continue to have access to our services through the end of your billing period.

Termination - We reserve the right to suspend or terminate your access to our services, or delete your account if we determine that:

(a) you have breached our Terms of Use, Order Form, Product, or any other contract you have with us; or

(a) we must do so to comply with the law.

Appeal - If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our support team.

Intellectual Property

Use of Logo - By using our services, you authorise us to use your name, logo, and/or trademark without notice to you or your consent, in connection with certain promotional materials that we may disseminate to the public. Such promotional materials may include, but are not limited to, our internet website, press releases, and advertising media. If you wish to retract such authorisation, you may do so by providing us with written notice.

Liability

Limitation of Liability - We use reasonable endeavours to ensure that the information on our website and in relation to our services are accurate, and to correct any errors or omissions as soon as reasonably practicable after being notified or aware of them. Nevertheless, our services are provided on an “as is” basis without warranties of any kind. To the extent permitted by law, we disclaim all warranties and representations, whether express or implied, including but not limited to any warranty:

(a) as to the accuracy, correctness, reliability, timeliness, non-infringement, title, merchantability or fitness for any particular purpose of our services;

(b) that our services will be uninterrupted or error-free, or that defects will be corrected or that our services, website, and the server is and will be free of all viruses and/or other harmful elements.

We shall also not be liable for any damage or loss of any kind caused as a result (directly or indirect) of the use of our services and/or website, including but not limited to any damage or loss suffered as a result of reliance on our services.

Indemnity - You will indemnify and hold harmless us, our agents, and our employees from and against any costs, losses, liabilities, and expenses (including lawyers’ fees) from third party claims arising our of or relating to your use of our services, and Content, or any violation of the Agreement.

Dispute Resolution

Governing Law - The Agreement will be construed in accordance with the laws of Singapore. The Parties irrevocably and unconditionally consent and submit to the exclusive venue and jurisdiction of Singapore.

Dispute Resolution - You agree to solve, or attempt to solve, any and all disputes with us first by negotiation between the parties. Either party may give written notice to the other party detailing the matter under dispute to commence negotiations. Within 5 business days of receiving such notice, each party shall appoint a designated officer to commence negotiations in good faith. If parties are unable to resolve the issue after at least 2 weeks from when negotiations were commenced, then the parties irrevocably agree that the Courts of Singapore are to have exclusive jurisdiction to settle the dispute thereafter.

Mandatory Mediation - The Parties also agree that prior to the commencement of any litigation proceedings in the Courts of Singapore, the Parties will submit any dispute for mediation at the Singapore Mediation Centre (”SMC”) in accordance with the prevailing SMC’s Mediation Procedure. Either party may submit a request to mediate to SMC upon which the other party will be bound to participate in the mediation with 45 days thereof. Every party to the mediation must be represented by a personnel with the authority to negotiate and settle the dispute. Unless and otherwise agreed by the parties, the mediator(s) will be appointed by the SMC, and the mediation will take place in Singapore in the English language and the parties agree to be bound by any settlement agreement reached.

Miscellaneous

Transfer of Rights - We may transfer our rights and obligations under a sale contract to another organisation. Such a transfer will not affect your rights or our obligations under these Terms of Use.

Entire Agreement - Our Agreement with you contains all the terms relating to your use of our services, and supersede any prior agreement, if any, between you and us.

Changes to Terms - We may, from time to time, modify these Terms of Use. Such modifications shall be effective immediately upon post of the modified Terms of Use on this website. Accordingly, your continued or subsequent use of our services shall be deemed to be your acceptance of the modified Terms of Use.

Delay in Enforcement - The failure by us to exercise or enforce any rights of provisions of these Terms of Use shall not constitute a waiver of such provision. If any provision of these Terms of Use is found to by a court of competent jurisdiction to be invalid, you agree that the court should endeavour to give effect to the parties; intentions as reflected in the provision, and that the other provisions of these Terms of Use remain in full force and effect.

Survivability - If any provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect.

Headers - The section headings and sub-headings in these Terms of Use are for convenience only and have no legal or contractual effect.

Third Parties - None of these Terms of Use shall be enforceable under the Contracts (Right of Third Parties) Act 2001 by a person who is not a party to it.

Electronic Communications - We will send you information relating to your account (for e.g., payment authorisations, invoices, changes in password or payment methods, confirmation messages, notices) in electronic form only, through emails to your email address you have provided to us.